Terms of Use — Neexis Render
Last updated: April 2025

Welcome to Neexis Render. These Terms of Use (the “Terms”) constitute a legally binding agreement between you and Neexis Render, S.L. (“Neexis Render,” “we,” “us,” or “our”), a Spanish company with Tax ID (CIF) B75924027 and registered office at Calle Nueva 2, 2A, 20001 Donostia / San Sebastián, Gipuzkoa, Spain.
If you have any questions, comments or concerns about these Terms or our Services, please contact us at [email protected].
Your access to or use of the Neexis Render website, web-based application(s) and any related products, features or content (collectively, the “Services”) signifies that you have read, understood, and agree to be bound by these Terms — so please read them carefully. If you do not agree, do not access or use the Services.

 

  1. About Neexis Render

Neexis Render is a browser-based platform that combines GPU rendering with generative AI pipelines to transform 3D models, reference imagery and textual prompts into high-fidelity still images and short animations for creative and commercial use. All processing takes place on secure cloud infrastructure (currently Amazon Web Services, AWS) and requires an authenticated user account.

 

  1. Changes to These Terms

We continually strive to improve the Services; therefore, we may update these Terms from time to time.

  • Notice of changes. We will notify you of any material changes by email to the address associated with your account and/or by a prominent notice in the Services dashboard at least 15 calendar days before the new Terms take effect, unless a shorter period is required to comply with a legal obligation.
  • Continued use. If you continue to use the Services after the updated Terms become effective, you accept the revised Terms. If you do not agree, you must cease using the Services before that date.

 

  1. Eligibility & Account Registration
  • Minimum age. You must be (a) at least 18 years old, or (b) at least 14 years old with verifiable permission from a parent or legal guardian to create an account and accept these Terms. We do not knowingly collect personal data from children under 14.
  • Account information. You must create an account, choose a secure password, and provide accurate, current and complete information. You must keep your information up to date.
  • Credentials. You are responsible for safeguarding your login credentials and for all activity under your account. Sharing credentials is prohibited.
  • Third-party login. You may authenticate via certain third-party identity providers (e.g., Google, GitHub). By doing so, you authorize us to access limited profile data as permitted by your settings with that provider.

 

  1. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, store, use and share personal data; by using the Services, you agree to that policy.
Key points regarding image data:

  • You retain full ownership of all files you upload and assets you generate.
  • We do not use your images or prompts to train machine-learning models, sell them, license them to third parties, or display them publicly without your express permission.
  • We may process non-image telemetry (e.g., render times, prompt length, feature usage) to analyze performance and improve the Services.
  • You may delete any asset at any time from within your account. Unless required by law, deleted assets are removed from active storage within 30 days and from backups within 90 days.
  • You consent to receive legal or policy updates by email.

 

  1. Plans, Pricing & Payments
  • Subscription plans. We offer Basic, Plus and Enterprise plans, each billed on a monthly or annual cycle. Plan limits and pricing are displayed on our pricing page.
  • Payment processor. All payments are handled by Stripe Payments Europe Ltd.; the information you provide to Stripe is governed by Stripe’s Terms of Service and Privacy Policy.
  • Automatic renewal. Subscriptions renew automatically for successive periods equal to the initial term, unless you cancel at least 24 hours before the end of the current term via your account’s “Billing” section.
  • No refunds. All fees are non-refundable, except where required by applicable law.
  • Plan changes. Upgrades and downgrades take effect immediately, with pro-rated charges or credits applied.
  • Taxes. Prices exclude VAT/IGIC or other applicable taxes, which are added at checkout based on your billing address.
  • Support. Enterprise customers receive priority support with guaranteed response times under a separate Service Level Agreement. Basic and Plus plans include best-effort support with no guaranteed turnaround.

 

  1. Acceptable Use & Prohibited Content

You may not use the Services to create, upload, store or share content that:

  • Sexual: depicts explicit sexual acts, minors in sexual situations, or fetish content intended to arouse.
  • Violent: portrays extreme or graphic violence, self-harm or glorification of harm.
  • Political: promotes political campaigns, lobbying, extremist ideologies or disinformation aimed at influencing public opinion.
  • Illegal: violates any law, infringes intellectual-property rights or encourages criminal activity.
  • Harassment & hate: is defamatory, hateful or targets protected groups or individuals with harassment.
  • Malware & spam: distributes malicious code, intrusive advertising or unsolicited bulk messages.
    We reserve the right to review, suspend or delete any account or content that breaches these rules.

 

  1. Your Content & Licenses Granted to Neexis Render
  • Ownership. You retain all rights in the assets you upload or generate (“User Content”).
  • Limited license. You grant Neexis Render a worldwide, non-exclusive, royalty-free license to host, process, transmit and display your User Content solely to provide the Services and maintain backups. This license terminates when you delete the content or close your account.
  • Internal analytics. You grant us a perpetual right to use aggregated and anonymized metrics for internal analytics and service improvement.
  • Commercial use. You may use and monetize the images you create without attributing Neexis Render, subject to any third-party rights in elements you supplied (e.g., 3D models, textures, trademarks).

 

  1. Intellectual Property of Neexis Render

All software, documentation, designs, trademarks and other materials comprising the Services (“Neexis Render IP”) are owned by Neexis Render, S.L. or its licensors and are protected by Spanish, EU and international law. Except for the rights expressly granted herein, all rights are reserved.

 

  1. Copyright Complaints (Notice-and-Takedown)

If you believe any content on the Services infringes your copyright, send a written notice to [email protected] including:

  1. Identification of the copyrighted work claimed to be infringed.
  2. URLs or sufficient detail to locate the allegedly infringing material.
  3. Your full name, postal address, telephone number and email.
  4. A statement under penalty of perjury of your good-faith belief that the use is not authorized by the rights holder.
  5. An electronic or physical signature.
    We will investigate promptly and, where appropriate, remove or disable access to the content. We may notify the user who posted it and allow them to respond, in accordance with EU Directive 2019/790 and Spanish Law 2/2019.

 

  1. Modifications, Downtime & Beta Features

We may add, modify or discontinue features at any time. We strive to provide at least seven days’ notice of changes that reduce core functionality. Planned maintenance windows will be announced in advance. Beta features are provided “as-is,” may be disabled at any time, and are excluded from any service-level commitments.

 

  1. Termination & Suspension
  • By you. You may close your account at any time in your profile settings. Subscription cancellations take effect at the end of the current billing term.
  • By Neexis Render. We may suspend or terminate your access with or without notice if you breach these Terms, if required by law, or if your use poses a legal or security risk.
  • Effect of termination. Your licenses to Neexis Render end, and we will delete your User Content as described in Section 4.

 

  1. Disclaimers

The Services are provided “as-is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, secure or error-free, or that generated content will meet your expectations.

 

  1. Limitation of Liability

To the fullest extent permitted by law, Neexis Render and its directors, employees and suppliers shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, goodwill or business interruption arising from these Terms or the Services, even if advised of the possibility. Our aggregate liability for all claims in any 12-month period shall not exceed the total fees you paid to Neexis Render in that period (or €100 if higher). Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (e.g., liability for death or personal injury caused by negligence, or for fraud).

 

  1. Indemnification

You agree to indemnify and hold harmless Neexis Render, S.L., its affiliates, officers, employees and agents from any claims, damages, losses and expenses (including reasonable legal fees) arising out of your (a) use of the Services, (b) User Content, or (c) breach of these Terms.

 

  1. Governing Law & Jurisdiction

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of Spain, without regard to conflict-of-laws principles.

  • Consumers. If you act as a consumer under Spanish Law 3/2014, any litigation may be brought before the courts of your domicile or of Donostia / San Sebastián.
  • Businesses. If you use the Services on behalf of a business, you submit to the exclusive jurisdiction of the courts of Donostia / San Sebastián.
  • Alternative dispute resolution. Nothing prevents either party from seeking an amicable settlement or using the European Commission’s ODR Platform (ec.europa.eu/consumers/odr).

 

  1. Miscellaneous
  • Entire agreement. These Terms (and any linked policies) constitute the entire agreement between you and Neexis Render.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
  • Assignment. You may not assign these Terms without our prior written consent; Neexis Render may freely assign its rights and obligations.
  • No waiver. Our failure to enforce any provision does not waive future enforcement.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

Thank you for using Neexis Render.
If you have any questions about these Terms, contact us at [email protected].